Wednesday 1 May 2013

Heat Pump Warranty

Lately we have been inudated by customers worried about the servicing of their heat pumps.
It turns out that some of our compeditors have been cold calling people and telling them that they need to get their units serviced or their warranty will be void.
This is of course not true as all you have to do is keep your indoor filters clean and outdoor unit free from leaves and plastic bags etc.
The only time there is a warranty issue is if you don't clean your filters and dirt carries through the filters on to the cooling/heating coil where it can build bacteria,smell etc. This dirt over time can block the drain from the indoor unit. Cleaning coils and drains is not paid for by the manufacturers.
There have also been instances of customers being told that they have to change the refrigerant in their units every year which is a complete nonsense as the refrigerant will last for ever, unless it leaks out.